+254 700 296 850 | +254 733 296 850
insure@assurein.co.ke
Customer Service

Customer Service

At Assurein Insurance, we have one focus – to position you to financially survive any insurable event through an outstanding customer experience. We strive for a deeper understanding of each customer’s industry, business and strategic vision as well as their personal goals and concerns. Our Customer Service Philosophy is guided by our promise to our clients, Assurein Promise™

  • To conduct our business in a professional and ethical manner
  • To deliver client specific cost-effective risk and insurance solutions
  • To deliver effective claims service and advocacy for prompt and fair resolution of claims
  • To provide our customers with the highest possible level of customer service at all times

In order to ensure efficiency and continuity of service your account will be managed by Customer Service Representative (CSR) who is in charge of overall management of the relationship with the Customer including policy changes (additions and deletions), renewals, claims and ensuring the service plan is fully implemented.

HOW DO I START?

Assurein has worked with many businesses in a variety of industries, crafting customized insurance plans to keep their operations safe and strong. Our surety team can help you find the bonding solution that suits your business and project.

GET IN TOUCH

We’re here to help! Whether you need an insurance review for your business, an insurance quote, or just a little advice, please reach out to us.

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Privacy Statement and Declaration: By completing this form, you will have provided Assurein Insurance with your personal information that relates to you or other individuals such as your dependents. Assurein Insurance will only use the information for lawful business purposes and is committed to protecting the integrity, confidentiality, access and use of personal information collected from you now and in the course of our business. You have the right to access and correct personal data that may be incorrect or incomplete
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